Terms of Service
1. About us
This website is operated by Glenis & Lela's Boutique, a U.S.-based, locally owned husband-and-wife small business located in Troy, Ohio ("we", "us", "our"). By accessing or using this website or placing an order, you agree to these Terms of Service.
2. Eligibility
You must be able to form a legally binding contract to place an order. By ordering you confirm the information you provide is accurate and that you are authorized to use the payment method presented.
3. Products, pricing and availability
Product descriptions, images and pricing are provided in good faith and may be updated at any time. Merchandise is subject to availability; occasionally an item may sell out or be unavailable after an order is placed. If that happens, we'll notify you and refund the affected item.
4. Colors and measurements
Colors may appear differently on different screens, and measurements provided by our suppliers may vary slightly between pieces.
5. Orders and cancellation
We may accept or decline any order. Contact us as soon as possible after placing your order if you wish to cancel. If your order has not yet entered fulfillment, we'll be happy to cancel it. Once fulfillment has begun, we may no longer be able to cancel the order.
6. Shipping
Shipping is governed by our Shipping & Delivery Policy, which forms part of these Terms.
7. Returns and refunds
Returns are governed by our Returns & Refunds Policy, which forms part of these Terms.
8. Payment and checkout
Payments are processed by our ecommerce and payment providers. We do not store your full payment card details.
9. Intellectual property
The content on this site — including our name, logo, layout, text and original imagery — belongs to Glenis & Lela's Boutique or is used with permission, and may not be copied or used commercially without our written consent.
10. Acceptable use
You agree not to misuse the site, attempt to access it in an unauthorized way, scrape it at scale, or use it for unlawful purposes.
11. Privacy
Our Privacy Policy explains how we handle your personal information.
12. Third-party links
Our site may link to third-party sites we don't control and aren't responsible for.
13. Changes to these Terms
We may update these Terms; the updated version applies from the date it is posted.
14. Contact
admin@glenisandlelasboutique.com — we respond within 2 business days.